Privacy Policy

01Introduction

This Privacy Policy (hereinafter referred to as the "Policy") is issued by selat4d (hereinafter referred to as "selat4d", "we", "us", or "the Platform"), the operator of the online gaming platform accessible at https://selat4d.cam. This Policy applies to all users who access, register on, or otherwise interact with the selat4d platform, including individuals located in Malaysia and other jurisdictions.

selat4d acts as the Data Controller in respect of all personal data collected through the platform. We are committed to processing personal data in accordance with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) framework and applicable data protection laws, to the extent they are relevant to our operations.

By registering an account, making a deposit, or otherwise using the selat4d platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform immediately.

02Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that relates to an identified or identifiable natural person, including name, email address, identification number, IP address, financial account details, and transaction history.
• "Processing" — any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. selat4d is the Data Controller for all personal data collected via the platform.
• "Data Processor" — a third party that processes personal data on behalf of selat4d under a data processing agreement, such as payment service providers or identity verification vendors.
• "Data Subject" — the natural person to whom the personal data relates; in the context of this Policy, this is you as a registered or prospective user of the selat4d platform.
• "Cookies" — small text files placed on your device by the selat4d platform for the purposes of session management, analytics, and user experience personalisation.
• "KYC" — Know Your Customer verification, a regulatory compliance process requiring selat4d to verify the identity and age of account holders using official identification documents.

03Data We Collect

selat4d collects personal data in several categories. The table below provides a structured overview of the types of data we hold, the source of that data, and the primary purpose for which it is collected.

04How We Collect Data

selat4d collects personal data through the following mechanisms:

• Direct provision by you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or opt in to a promotion, you provide personal data directly to us.
• Automated collection — technical data including IP addresses, device identifiers, and session information is collected automatically as you interact with the platform through standard web server logging and analytics tools.
• Cookies and tracking technologies — the platform uses first-party cookies and similar technologies for session management, user preference storage, and aggregated usage analytics. Third-party analytics cookies may also be present. See Section 10 for full details.
• Third-party service providers — identity verification vendors and payment processors may share data with selat4d as part of the KYC or payment processing flow. All such providers operate under data processing agreements.
• Publicly available sources — selat4d may verify certain information using publicly accessible databases as part of our fraud prevention and AML compliance obligations.

05Purposes of Processing

selat4d processes your personal data for the following purposes:

1. Account management — registering and maintaining your selat4d account, processing login requests, managing account settings, and communicating account-related notifications.
2. Payment processing — facilitating deposits and withdrawals via Touch 'n Go eWallet, Boost eWallet, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and supported cryptocurrency channels.
3. KYC and age verification — confirming that account holders are aged 21 or above and that identity documents are genuine, as required by our licensing obligations.
4. Regulatory compliance — meeting anti-money laundering (AML), counter-financing of terrorism (CFT), and Know Your Customer (KYC) obligations as required by our licensed jurisdiction.
5. Fraud prevention and security — detecting, investigating, and preventing fraudulent activity, account misuse, multi-accounting, and other prohibited conduct.
6. Service personalisation — tailoring game recommendations, promotional offers, and platform features to your usage patterns and stated preferences.
7. Responsible gambling — monitoring betting and deposit patterns to identify potential indicators of problem gambling and to administer self-imposed restrictions when requested.
8. Marketing and promotions — where you have provided marketing consent, sending you information about relevant promotions, bonuses, and selat4d updates. You may withdraw consent at any time.
9. Customer support — handling enquiries, complaints, and disputes submitted through live chat, email, or support ticket channels.
10. Legal obligations — complying with applicable laws, court orders, regulatory requests, or to exercise or defend legal claims.

06Legal Basis for Processing

Each processing activity at selat4d is carried out on one of the following legal bases:

• Contractual necessity — processing necessary to perform the contract with you, including account management, payment processing, and KYC verification.
• Legal obligation — processing required to comply with AML, CFT, KYC, and data retention obligations imposed by our licensing authority.
• Legitimate interests — processing for fraud prevention, platform security, responsible gambling monitoring, and aggregated analytics, where our interests do not override your fundamental rights.
• Consent — processing for direct marketing purposes, where you have actively opted in. Consent may be withdrawn at any time without affecting prior processing.

07Data Sharing & Disclosure

selat4d does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:

• Payment service providers — data necessary to process transactions is shared with relevant payment processors and financial institutions. For Malaysian players, this includes the relevant bank or e-wallet operators (e.g., Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB) on a transaction-specific basis.
• Identity verification vendors — KYC documents and identity data are shared with authorised identity verification service providers under strict confidentiality and data processing agreements.
• Game content providers — limited technical data (such as account identifiers and session tokens) is shared with licensed game studios to facilitate gameplay sessions. No financial or identity data is shared with game providers.
• Regulatory and law enforcement authorities — where required by a court order, regulatory directive, or applicable law, we may disclose personal data to competent authorities. selat4d will notify the relevant Data Subject of any such disclosure to the extent legally permissible.
• Fraud prevention networks — anonymised or pseudonymised indicators of fraudulent activity may be shared with industry fraud prevention databases to protect the wider player community.
• Professional advisors — legal, accounting, and auditing professionals engaged by selat4d may access personal data on a need-to-know basis, subject to professional confidentiality obligations.

08Data Retention

selat4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following indicative retention periods apply:

• Active account data — retained for the lifetime of the account plus a minimum of 5 years following account closure, as required by AML and KYC record-keeping obligations.
• Transaction records — deposit, withdrawal, and betting records are retained for a minimum of 5 years from the date of the transaction to satisfy financial record-keeping requirements.
• KYC documents — identity verification documents are retained for a minimum of 5 years after the end of the customer relationship, in compliance with our licensing jurisdiction's AML requirements.
• Support communications — live chat transcripts and support tickets are retained for 24 months from the date of the interaction unless a longer period is required for an open dispute.
• Marketing consent records — records of consent to marketing communications are retained for the duration of the marketing relationship plus 3 years from the date of withdrawal of consent.
• Technical logs — server access logs and security monitoring data are retained for 12 months as standard, subject to extension where a security incident investigation is ongoing.

Where data is no longer required for any lawful purpose, selat4d will delete or anonymise it in a secure manner.

09Data Security

selat4d implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your browser and the selat4d platform.
• Encryption at rest for sensitive data stored in our databases, including financial records and KYC documents.
• Two-factor authentication (2FA) available for all registered accounts to prevent unauthorised login.
• Access control policies restricting internal staff access to personal data on a strict need-to-know basis, enforced through role-based permissions.
• Regular penetration testing and security audits conducted by independent third-party security specialists.
• Incident response procedures ensuring that any data breach affecting user rights is assessed promptly, contained, and reported to the relevant authority within the required timeframe.

10Cookies & Tracking Technologies

The selat4d platform uses cookies and similar tracking technologies to manage user sessions, remember preferences, and collect aggregated usage analytics. The following cookie categories are in use:

• Strictly Necessary Cookies — essential for platform operation. These cookies enable core functions such as login session management and cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies — collect aggregated, anonymised data about how users navigate the platform. This information helps us identify pages that need improvement and understand general usage patterns. These cookies do not identify individual users.
• Functionality Cookies — store user preferences such as preferred language, display settings, and responsible gambling tool configurations to enhance the platform experience.
• Marketing Cookies — used where you have consented to receive personalised promotional communications. These cookies track engagement with promotional content to optimise future communications. Marketing cookies can be disabled without affecting core platform functionality.

You may manage cookie preferences through your browser settings at any time. Please note that disabling certain cookie categories may affect the functionality of parts of the selat4d platform.

11Your Rights as a Data Subject

Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by selat4d. You may exercise any of these rights by contacting us using the details in Section 15.

selat4d will respond to all verified data subject requests within 30 days of receipt. Where a request is complex or voluminous, we may extend this period by up to a further 30 days and will notify you accordingly. We do not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

12Minors & Age Policy

selat4d strictly prohibits the use of the platform by any person under the age of 21 years. We do not knowingly collect or process personal data from persons under 21. Age verification is a mandatory component of our KYC process, and any account found to belong to a minor will be immediately closed with all associated data deleted or anonymised.

If you have reason to believe that a minor has registered an account on the selat4d platform, please contact our support team immediately at the address provided in Section 15. We will investigate and take appropriate action promptly.

13International Data Transfers

selat4d operates under an international gaming licence and its data infrastructure may involve processing of personal data in jurisdictions outside Malaysia, including within the European Economic Area and in third countries whose data protection laws may differ from those of Malaysia.

Where personal data is transferred internationally, selat4d ensures that appropriate safeguards are in place, which may include:

• Standard Contractual Clauses (SCCs) approved by relevant data protection authorities, incorporated into contracts with international data processors.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection equivalent to internationally recognised standards.
• Binding corporate rules where applicable within our group of affiliated entities.

You may request details of the specific safeguards applied to any international transfer of your personal data by contacting us at the address in Section 15.

14Policy Amendments

selat4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made — particularly those that affect the rights of Data Subjects or the categories of data collected — we will provide at least 14 days' advance notice via email to your registered address and/or a prominent notice on the platform.

Non-material changes such as typographical corrections, clarifications of existing practices, or structural reformatting may be made without advance notice. The effective date displayed at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of the selat4d platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any amendment, you have the right to close your account in accordance with our Terms and Conditions.

15Contact Us

For any privacy-related enquiries, requests to exercise your data subject rights, or concerns about how selat4d handles your personal data, please contact our Data Protection team using the details below. We aim to acknowledge all privacy requests within 72 hours and resolve them within 30 days.

Data Controller:
selat4d — Online Gaming Platform

Email (Privacy Enquiries):
[email protected]

Live Support:
Available 24/7 via the live chat function on the selat4d platform. When submitting a privacy or data rights request, please include "Privacy Request" in your opening message to ensure prompt routing to the appropriate team member.